Dear Paizo Customer Service,
I am very confused about the order that I just placed (Order 16846546). I intended to buy one Complete Character Folio 6-pack, but it seems like I ended up buying seven them. This is in line with the email that I sent to Paizo Customer Service yesterday (email from email@example.com, sent at 10:19AM EST) where I was seeing seven items in the order subtotal, but the number entry field was somehow absent from the page.
Another point of confusion is that when I went through the purchase process, the total appeared as $42.91, the price of one 6-pack of the Complete Character Folio after shipping and the GM's Day discount. However, the page arrived at and mirrored in the confirm email displayed the total displayed as $216.59. That is to say, as if I purchased seven of the 6-packs.
Can you folks please rectify the situation so that my purchase is only for one 6-pack of the Complete Character Folio. I would greatly appreciate it.
Let me know if you have any questions for me with this. Thanks so much for your assistance.
|Diego Valdez Customer Service Representative|