Update Payment Method - Help


Customer Service


Hello!

I'm closing the account used for my existing payment method and need to switch to a new one. I've added the new one, but don't see a way to change from the old method to the new. I assume it is hung up because I've pre-ordered something, so that order is keeping me from seeing the option to change.

Can someone please assist me with this?

Thanks!

Customer Service Representative

Hello Tramonto,

I have switched over the payment method that is default for you to the new payment method. I don't see any currently pending orders, so changing the default should take care of this. I have removed the previous payment method. If you have any questions or concerns, please let us know. Thank you!

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