Pending orders


Customer Service


Can I cancel Order 8187757, which still shows as pending and update Order 8205006 which has a duplicate of the items in order 8187757 and is also still pending

Paizo Employee Customer Service Representative

Hello Kevkas,

I have canceled the duplicate items and sent you a new confirmation email for order 8187757. Order 8187757 should be shipping very soon. Keep an eye out for the shipping confirmation email for this order. Thank you!


Hey Sam,

I did receive the new confirmation email and I thank you for updating the two orders. However, as of today Order 8205006 still shows as pending. I was wondering if there was a reason for the delay?

Paizo Employee Customer Service Representative

Hello Kevkas,

I'm not sure why that order hasn't shipped yet. I would fully expect the warehouse to have reached this order by now. I will manually walk it down to them and ensure it goes out promptly. Thank you for your patience!

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