update payment method on existing preorders? Order 7670101


Customer Service


Pathfinder Rulebook Subscriber

my old card renewed with new card number, how can I update the old preorder?

Order 7670101

or do I need to?

If you can change it, use the new payment method that card number end in 8588

Customer Service Representative

1 person marked this as a favorite.

Hello Hang,

I have updated the card on the order. I do want to let you know that the Lost Omens World Guide won't be releasing until next month and is going to hold up this order. Did you want us to separate it out so the other items can ship?


Pathfinder Rulebook Subscriber
Diego Valdez wrote:

Hello Hang,

I have updated the card on the order. I do want to let you know that the Lost Omens World Guide won't be releasing until next month and is going to hold up this order. Did you want us to separate it out so the other items can ship?

Sure, please separate the orders so I can have the core book and bestiary faster. Thank you.

Customer Service Representative

Hello Hang,

I have split the Core Rulebook and Bestiary off into their own order to ship faster. You should soon receive a confirmation email for this order. I kept the shipping method and card details the same, but please let us know if anything needs to be changed. Thank you!

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