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Hi just got an email saying there is a problem with this order and looking in my order history and it says my card was declined yet I seem to have still gotten my pdf for tyrants grasp part 6 but not anything (not even a locked Pdf) for Age of ashes 1 and I seem to have two seperate charges in my account both for £18.60 (Which I assume is the price of the two books after currency conversion.
Hello Kevin,
We don;t charge for anything until it ships. When an order goes out in multiple packages the system charges for the items in the package and the packages share of the shipping when it is scanned. So you will see more than one charge, each corresponding with a package and the items in it.
You have cheapest selected as the shipping method. It is cheaper to send the books separately through standard post than to ship them together through UPS MI International.