Paizo Store Checkout Issues


Customer Service

Horizon Hunters

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi, I have been trying to place orders for PF2e products, Order 7938718 and Order 7874435.

Even though I had the correct PF2e products selected, on placing the order the products were changed.

Please remove the following two items from my Sidecart:

Order 7938718: Pathfinder Campaign Setting: Druma, Profit and Prophecy
Order 7874435: Pathfinder Adventure Path #144: Midwives to Death (Tyrant's Grasp 6 of 6)

Both subscriptions, Pathfinder Adventure Path and Pathfinder Campaign Setting should only start with Pathfinder Second Edition products.

Thank you for your support.

Horizon Hunters

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Bump.

I don't know how long it will be before you get a chance to respond here, but I do need the two products mentioned above removed before I am charged for them.

Thanks again.

Customer Service Representative

2 people marked this as a favorite.

Hello Griffonbait,

I have canceled the unwanted items. Your subscriptions are still active and will generate the second edition items as your first items.

I'm just passing this information around, we try to answer the earliest CS threads first, so bumping your thread will move the date and make it less visible to us for an answer. This is contrary to how bumping in most forums work, but since we have begun answering forum posts at the same rate as our inbox, I've noticed the frequency go up, and it does not increase the likelyhood that we will see it, but might cause us to miss it for longer. I noticed so many people do this, I'm trying to hunt them down, but I'm hoping to make this known to help people out!

Horizon Hunters

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Cheers.

Thanks for the heads up re: bumping, and thank you for updating my sidecart.

Kind regards.

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