Change in Convention support, no more gift certificates.

[Eric Clingenpeel]

Kevin Willis wrote:

Eric Clingenpeel wrote:

Ok, so you can apply store credit to subscriptions, right? So take your vouchers, buy gift certificates, redeem certificates, apply to subscriptions...

According to Bob, buying certificates with vouchers no longer works. It probably wouldn’t have been an issue if it was just individuals doing it, but if a Con organizer were to do so for all the certificates Paizo would be right back in the same situation accounting-wise.

Yep, missed Bob's post... Well that sucks. :/

[Silbeg]

So, for cons like Gen Con, are we getting physical vouchers, then?

[TwilightKnight]

The volunteers at PaizoCon received vouchers so I am assuming that applies to Gen Con as well.

[Ivis Flanagan]

Another question regarding these vouchers - previously, I would bank my gift credit to spend at the Paizo Store at GenCon - will I be able to use these vouchers there in the same manner (provided that they haven't expired yet), or are they only redeemable online via the website?

[NielsenE]

As one data point, I was able the use the vouchers handed out at PaizoCon at the Paizo Store onsite. (Though I suspect GenCon and PaizoCon are the only two cons with onsite stores?)

[Sara Marie]

Ivis Flanagan wrote:

Another question regarding these vouchers - previously, I would bank my gift credit to spend at the Paizo Store at GenCon - will I be able to use these vouchers there in the same manner (provided that they haven't expired yet), or are they only redeemable online via the website?

As long as they have not expired, you can redeem vouchers at Paizo Convention stores (Gen Con and PaizoCon). Once all the items have been scanned or entered, the cashier will apply the voucher(s) to the order.

[Wei Ji the Learner]

...vouchers expire? I don't remember gift certificates expiring?

[The Masked Ferret]

Wei Ji the Learner wrote:

...vouchers expire? I don't remember gift certificates expiring?

I think that started in the last couple of years

[TwilightKnight]

Gift certificates don’t expire. The voucher program started in February of this year and they have a six month expiration date.

[Nomadical]

Sara Marie wrote:

As long as they have not expired, you can redeem vouchers at Paizo Convention stores (Gen Con and PaizoCon).

Does that reference to PaizoCon also apply to PaizoCon UK and PaizoCon Asia-Pacific? Or only to the Seattle con? Put another way, are there Paizo Convention stores to redeem the coupons at the official PaizoCons held outside the US?

I suspect not, but just want to clarify since I'm planning to attend Asia-Pacific.

[GM OfAnything]

Wei Ji the Learner wrote:

...vouchers expire? I don't remember gift certificates expiring?

Hence the whole sidebar about tax law, liabilities, and accounting and the reasons Paizo switched to issuing vouchers.

[Sara Marie]

Nomadical wrote:

Sara Marie wrote:

As long as they have not expired, you can redeem vouchers at Paizo Convention stores (Gen Con and PaizoCon).

Does that reference to PaizoCon also apply to PaizoCon UK and PaizoCon Asia-Pacific? Or only to the Seattle con? Put another way, are there Paizo Convention stores to redeem the coupons at the official PaizoCons held outside the US?

I suspect not, but just want to clarify since I'm planning to attend Asia-Pacific.

Only conventions where our paizo.com point of sale software is running.