if i buy some product and renew my subscriptions


Customer Service


will i get chargted for the product and the next month get charged for the subscriptions?

Customer Service Representative

Hello Chris,

This depends on what volume you begin your subscriptions with. If you are beginning a subscription with February items, this subscription will become active right away and will ship with February items which we will resume processing shortly. If you are subscribing for items that are released next month, then your sub will ship next month when we generate those subscription items.

If you are buying products outside of the subscription as well, these will ship with your subscription items if you are starting a sub with February items, otherwise they will ship separately should you start March subscriptions which will will ship in March.

If you would like us to suspend either part of what you are ordering to have payments happen separately or combine items into one order, please let us know. Thank you!

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