Just purchased a PDF....but it won't download ?


Customer Service


I just purchased the updated Curse of the Crimson Throne this morning.
It appears in my digital content when I open it....but as soon as I click on it to download it disappears.

If I refresh the page it is again visible, but again as soon as I click on it, it disappears again :(

Paizo Employee Customer Service Representative

Hello nighttree,

I took a look at the asset from our side and everything appears to be set up correctly. I made a slight adjustment and could not recreate the problem on my end afterward, so I believe that the issue should not persist for you. If it does, trying on a different browser will also tell us if it is an issue on our end, or stemming from some configuration on your machine.

Please let us know if the problem persists after trying this step. Thank you!

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