Order 5205438


Customer Service


Order 5205438 is still pending with my subscriptions, I suspect the cause is a Side cart Item I cancelled at the last minute which is still attached to the order and listed as cancelled.

Added in its own thread now

Customer Service Representative

Hello JohnHawkins,

You are exactly right with what happened to this order to hold it up. It appears that the system was still trying to ship an item that was canceled, which left the order in a standstill.

I have given the order a nudge and will ensure that it gets down to the warehouse promptly. Thank you!


Thanks for sorting it quickly while you are busy.

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