Wrong address on my order


Customer Service


Hi, I just ordered two subs & gave my new address (I recently moved), and when I was ordering them I saw the new address, but when I got the email it showed the old address. And then I went to my account manager (which I already changed) it showed the old address as the default even though I changed it. My order is #4998474.

I am not great with computers so I would be grateful for any help.


Would it be easier to cancel my order, fix the address, & then reorder? I think I just found out how to change an address instead of just adding one.


I think I figured it out. But I still would like you guys to look at it.

Customer Service Representative

Hello Wolvencroft,

I have updated the address on the order you specified to the default currently set for your subscriptions. I have sent you a new confirmation email for you to see the address that is now attached to your subscriptions. If this is not the correct address we would like for your subscriptions, please let me know and we can make an adjustment. Thank you!

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