Order #5114020 is in three boxes, one of which only has a single flip mat in it


Customer Service

Silver Crusade

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

Can someone check it out and see if this is actually how it's supposed to be shipped, please?

Customer Service Representative

Hello Terminalmancer,

It seems that some orders are defaulting to undesirable shipping methods. I have adjusted your order to a cheaper shipping method with fewer packages. You will receive an updated confirmation email for you to review. Please let me know if you have any questions or concerns. Thank you!

Customer Service Representative

Hello Terminalmancer,

You have your subscriptions set to use the cheapest shipping option. In this case that is priority mail. The entire order cannot go through standard post so part of it would need to go priority either way and it is cheaper to send it all priority than part standard post and part priority.

Sovereign Court

Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game Subscriber
Diego Valdez wrote:

Hello Terminalmancer,

You have your subscriptions set to use the cheapest shipping option. In this case that is priority mail. The entire order cannot go through standard post so part of it would need to go priority either way and it is cheaper to send it all priority than part standard post and part priority.

Hi Diego,

Can I get you,to,have a look at my orders.

I have 4 items worth less the $50 being sent but the shipping and handling is over $140

Not a mistake it’s over $140 for 4 items less then 2 lbs

Customer Service Representative

Hello Phant0m,

You have your preferred shipping method set to UPS International. This is a very expensive shipping method. That said it should be able to go in a single package, and should be somewhere around $70 or $80. I have asked the tech team to take a look and see what is going on.

Silver Crusade

Pathfinder Adventure, Adventure Path, Maps, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

Sam: looks much better. Thanks!

Diego: I'm pretty confused, but I'm going to guess you're looking at the wrong order or the fixed version or something and not worry about it?

Sovereign Court

Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game Subscriber
Diego Valdez wrote:

Hello Phant0m,

You have your preferred shipping method set to UPS International. This is a very expensive shipping method. That said it should be able to go in a single package, and should be somewhere around $70 or $80. I have asked the tech team to take a look and see what is going on.

Thanks Diego,

I know its expensive lol but its the only trackable method internationally, there was a time where my shipments were going missing in the US as USPS

Any work on trackable USPS?

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