Order 4758643

[redpandamage]

My online subscription to Starfinder wasn't cancelled and I was charged for the pact worlds book. I would like to cancel the order and subscription. The payment didn't go through, so what other steps do I have to take to resolve this?

[Diego Valdez]

Hello Redpandamage,

I don't see any correspondence from you requesting your subscription be cancelled. When did you send it?

I have cancelled your subscription. You will be receiving an email confirmation. The package processed and shipped out on March 20 so I can no longer stop it. If you would like to return it just write Return To Sender on it when it gets to you and it should bounce back to us.

[redpandamage]

The post office required a label to return the package to sender. What can I do to receive this label?

[Diego Valdez]

Hello Redpandamage,

I have sent you a follow-up email.