Order 4758643


Customer Service

Scarab Sages

My online subscription to Starfinder wasn't cancelled and I was charged for the pact worlds book. I would like to cancel the order and subscription. The payment didn't go through, so what other steps do I have to take to resolve this?

Customer Service Representative

Hello Redpandamage,

I don't see any correspondence from you requesting your subscription be cancelled. When did you send it?

I have cancelled your subscription. You will be receiving an email confirmation. The package processed and shipped out on March 20 so I can no longer stop it. If you would like to return it just write Return To Sender on it when it gets to you and it should bounce back to us.

Scarab Sages

The post office required a label to return the package to sender. What can I do to receive this label?

Customer Service Representative

Hello Redpandamage,

I have sent you a follow-up email.

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