Since this forum seems to get quicker responses than email, would it be possible to get the five items I have ordered (including 2 subscription items and four items already paid for) sent now instead of waiting for the Alien Archive Pawn Box. I planned on using these in SFS sessions I am starting in the coming weeks. My interpretation of the shipping method was that since the cards and Flip-Mat were both subscription items that they would trigger a shipment but that doesn't seem to be the case.
Please send the following now:
Pathfinder Map Pack: Starship Chambers
Pathfinder Map Pack: Starship Corridors
Starfinder Condition Cards
Starfinder Flip-Mat: Cantina
Starfinder First Contact
The pawn box can be shipping with November Items please (AP3 and Starship flip-mat)
Hi KapaaIan,
If it is a time-sentive request, the forums are better, as the inbox is very backlogged right now.
I have moved the requested items to a new order and you should get an order confirmation email.
Please note that charges for items are not finalized until they are processed for shipping, so you have not been charged for anything yet. More details about payment and billing can be found here: http://paizo.com/paizo/faq#v5748eaic9n0t
For future reference, here is some more information about how sidecarts work:
Sidecarts are checked for items to add to subscription orders when subscriptions are being generated for the month. This is the only point at which sidecarts are checked each month.
If you add items to the sidecart after you subscription order has been generated, it will wait in your sidecart for the following possible shipment (usually the next next month, but this varies depending on which subscriptions people have).
If you are wanting to add items after your order has been generated (after you get the order confirmation email/order number for it) for the month (to try to get to First Ten Shipping discount, for example), you need to combine items with that order specifically.
To do so, take the following steps:
1) Add the items to your shopping cart.
2) Start the checking out process when you’re ready
3) When you get to "Step 2 - Shipping”, click the button to “Change Shipping Details.” This should open up all of the available shipping options
4) Select an option to “Combine It” with Order #XXXXXXX. There may be multiple options, depending on what shipping methods are available for the items.
5) Finish the rest of the check out process.
If you have any other questions, please let us know.
Thanks!
~Sharaya
Thanks for changing it. It looks like i was charged, but then they were reversed, so that's where some of the confusion came in. I should be set going forward!