Received Starfinder subscription order - Missing Condition Card(s)


Customer Service


I received my first Starfinder subscription order. I was going through the Condition Card deck and noticed there are three of everything except the "Asleep/Unconscious" and "Incorporeal/Invisible" cards, of which there are only two each. This is doubly confusing because the box says 53 cards. I have only 52 and if the missing cards are added it would come to 54.

TIA,
Vardeman


You’re missing an Asleep/Unconscious card, it looks like.

Every set only has two of the Incorporeal/Invisible cards and three of the other seventeen. The reason is that cards are printed in “sheets” of 55. So after the OGL and the “rules” card, they only had room for 53 actual condition cards (or face significantly higher prices due to wasted printing and/or added collation costs).


Did we really need the rules card? Are they THAT hard to understand? That stuff could've been printed on the back of the box. Either that or the OGL is unreadable printed that small. It could've been printed on a piece of paper and folded up, freeing up another card slot.


Steve Geddes wrote:

You’re missing an Asleep/Unconscious card, it looks like.

Every set only has two of the Incorporeal/Invisible cards and three of the other seventeen. The reason is that cards are printed in “sheets” of 55. So after the OGL and the “rules” card, they only had room for 53 actual condition cards (or face significantly higher prices due to wasted printing and/or added collation costs).

There's way around the quantity per page. Print 1 page with 54 cards and a rule card. print 1 page with 55 OGL cards. print 1 OGL page per 55 card pages printed.

Silver Crusade

Pathfinder Starfinder Roleplaying Game Subscriber
Vardeman wrote:
Steve Geddes wrote:

You’re missing an Asleep/Unconscious card, it looks like.

Every set only has two of the Incorporeal/Invisible cards and three of the other seventeen. The reason is that cards are printed in “sheets” of 55. So after the OGL and the “rules” card, they only had room for 53 actual condition cards (or face significantly higher prices due to wasted printing and/or added collation costs).

There's way around the quantity per page. Print 1 page with 54 cards and a rule card. print 1 page with 55 OGL cards. print 1 OGL page per 55 card pages printed.

I think that was what was meant by collation costs. It costs something to get that one card off another sheet into each box.


Redelia wrote:
Vardeman wrote:
Steve Geddes wrote:

You’re missing an Asleep/Unconscious card, it looks like.

Every set only has two of the Incorporeal/Invisible cards and three of the other seventeen. The reason is that cards are printed in “sheets” of 55. So after the OGL and the “rules” card, they only had room for 53 actual condition cards (or face significantly higher prices due to wasted printing and/or added collation costs).

There's way around the quantity per page. Print 1 page with 54 cards and a rule card. print 1 page with 55 OGL cards. print 1 OGL page per 55 card pages printed.
I think that was what was meant by collation costs. It costs something to get that one card off another sheet into each box.

Well, obviously the non-collated version has its issues, otherwise I wouldn't have started this thread.

Getting back to the primary issue. Is anyone from CS going to help me out here?

Customer Service Representative

Hello Vardeman,

I'm sorry to hear you were missing a card. I have set up a replacement for you which should be on its way to you soon. You will be receiving an email confirmation.


Vardeman wrote:
Steve Geddes wrote:

You’re missing an Asleep/Unconscious card, it looks like.

Every set only has two of the Incorporeal/Invisible cards and three of the other seventeen. The reason is that cards are printed in “sheets” of 55. So after the OGL and the “rules” card, they only had room for 53 actual condition cards (or face significantly higher prices due to wasted printing and/or added collation costs).

There's way around the quantity per page. Print 1 page with 54 cards and a rule card. print 1 page with 55 OGL cards. print 1 OGL page per 55 card pages printed.

Yeah, it’s not an insoluble problem. Although remember that the factory has probably automated the print/cut/collate/package process. Doing as you suggest means they need to hire someone to manually assemble the decks or invest in new infrastructure. It may not be offered to Paizo as an option.

There’s also a cost issue. Doing as you suggest would make this set more expensive than other card sets. Paizo needed to decide which imperfect solution is best. There was always going to be a problem.


Diego Valdez wrote:

Hello Vardeman,

I'm sorry to hear you were missing a card. I have set up a replacement for you which should be on its way to you soon. You will be receiving an email confirmation.

Thank you, Diego. I've received the email confirmation.

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