Order 4310571


Customer Service

The Exchange

Is there any update on this Order, it has shown pending for some time.

Fred Savadge

Customer Service Representative

Thanks for bringing that to our attention. I'm sorry to see it's been pending for so long!

It looks like it's been stuck in the system because of some strange processing problems.

I have moved the unshipped items to a new order (4389277) and granted them free shipping. You should get an updated order confirmation email.

If you have any further questions, please let us know.

Thanks!
~Sharaya

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