Question About Possibility


Customer Service


Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

Seeing as how currently I am only scheduled to receive one item in July, would it be possible to delay that item till August when I will be receiving quite a bit of product? And if the delay is possible, would that affect the PDF of my July item?

Customer Service Representative

Hi Mogloth,

Yes, you could delay the July item. There are a couple of ways to do this:

1) Once your July order is generated (and you have the order number for it), just contact us and let us know that you want it moved to your sidecart for August. The easiest way to do this would just be to respond to your order confirmation email.

or

2) We can suspend your subscription(s) temporarily, so it will not generate the July order for now. You would then need to contact us when you are ready for it to be unsuspended.

Delaying this item would also delay the PDF, as the PDF is linked to the shipment of the physical item.

If you have any other questions, please let us know.

Thanks!
~Sharaya

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