Sharaya Customer Service Representative |
Magabeus |
Hi Sharaya,
Last Friday (May 26th) I received access to:
#6-98: Serpent's Rise (Levels 7 Special Pregens Only)
#7-98: Serpents’ Ire (Level 8 Special Pregens Only)
But no to:
Bonekeep Level 1: The Silent Grave (Levels 3–7)
Bonekeep Level 2: Maze to the Mind Slave (Levels 3–7)
Bonekeep Level 3: The Wakening Tomb (Levels 5–9)
#7-99: Through Maelstrom Rift (Level 6 Special Pregens Only)
I am not sure if this is a bug in the report or if there are multiple reports that should give access. Thanks for looking into this.
Sharaya Customer Service Representative |
Katina Davis Customer Service Representative |
Hi Magabeus,
Thanks for letting us know! I've granted Bonekeep 1-3 to your account manually, and you should see them on there now.
As for #7-99: as far as I'm aware, that's a convention-only special, and we need to get the request directly from Tonya in order to grant that.
I believe this should take care of things. Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be glad to help out as best I can.
Thanks, and have a great day!
Katina
Magabeus |
Thanks, I got the Bonekeeps now!
According to this post by Tonya every 4-star can run #7-99 anytime.
Matthew Morris RPG Superstar 2009 Top 32, 2010 Top 8 |
Thanks, I got the Bonekeeps now!
According to this post by Tonya every 4-star can run #7-99 anytime.
I'd like the 7-99 access too. :-)
Katina Davis Customer Service Representative |
2 people marked this as a favorite. |
Hmmmm, well now I feel silly. :-/ It sounds like there were some mixed communications going on, so things got a bit jumbled about what should be granted automatically to 4/5 star GM's accounts. I'm sorry about that!
Our Digital Content Director is working on getting those product lists updated, so you should receive #7-99 automatically when we run our PDF report. That should be happening tomorrow, so just let us know if it still does not show up. Otherwise, you should be all set.
Thanks!
Katina Davis Customer Service Representative |
Unfortunately I still have no access to #7-99, can you look into this once again? Thanks!
Hmmm, well then I'm just going to grant it manually so that it'll stop giving you such a hassle. :)
You should now see that PDF on your account, and you should have received a notification email as well. Just let me know if there's anything else I can help out with.
Thanks!
Katina
Sniggevert |
Magabeus wrote:Unfortunately I still have no access to #7-99, can you look into this once again? Thanks!Hmmm, well then I'm just going to grant it manually so that it'll stop giving you such a hassle. :)
You should now see that PDF on your account, and you should have received a notification email as well. Just let me know if there's anything else I can help out with.
Thanks!
Katina
I was following the thread, as I had never received 7-99 either in my downloads...could I ask that this be added to my account as well please?
Katina Davis Customer Service Representative |
Katina Davis wrote:Magabeus wrote:Unfortunately I still have no access to #7-99, can you look into this once again? Thanks!Hmmm, well then I'm just going to grant it manually so that it'll stop giving you such a hassle. :)
You should now see that PDF on your account, and you should have received a notification email as well. Just let me know if there's anything else I can help out with.
Thanks!
KatinaI was following the thread, as I had never received 7-99 either in my downloads...could I ask that this be added to my account as well please?
Hi Sniggevert,
No problem! You should now have the scenario as well. Just let me know if there's anything else I can do to help out.
Thanks!
Katina
Katina Davis Customer Service Representative |
1 person marked this as a favorite. |
Waves a four star necro-wand.
I recently earned my 4th GM star as well. Can you arrange for me to get access to the 4star exclusives as well?
Hi GM Aerondor,
Thanks for letting us know! I've put the 4-star GM setting on your account, so you should get the necessary PDFs the next time our report is run. That will likely be sometime in the middle of the week. Just let me know if you have any further questions.
Thanks!
-Katina