Shattered Star Pawns Misprint

[Saski]

I recent got a copy of the Shattered Star Pawns pack, and I have an error in it. One of the pawn pages was misprinted backwards, and is the wrong page. So I'm missing a whole page containing pawns 19-38.

Is this something you could ship me, or do I need to swap it with the retailer?

Thanks!

[Diego Valdez]

Hello Saski,

We usually ask that your first step be to see if the store you purchased it from will exchange it for you as we have steps in place to replace defective items through distribution. If the store is unable or unwilling to exchange it for you please let us know, along with a shipping address (I see more than one on your account) and we can get it sent out to you.

[Saski]

Hi Diego, I'd like to pursue getting a replacement here, as the retailer doesn't have another copy available. I edited my shipping addresses on my account to remove the one that is no longer valid, and either of the other two still there would work great.

Thanks!

[Katina Davis]

Hi Saski,

Thanks for your response! I've got a replacement set up to be sent out to you as soon as possible. Once it's been processed for shipping, you should receive a confirmation email to let you know that it's on the way.

Just let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks, and have a great day!
Katina