Contributor
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Hey, Team! I hope you're recovering from PaizoCon well and that Koncrud stays away.
I wanted to let you know that I sent you an e-mail on Tuesday concerning the subject order number. Just wanted to follow up here and make sure the e-mail went through.
Thanks! It was great seeing y'all over the weekend!
Hi Paris,
So far so good! Hope that Koncrud stays away from you too!
I've checked and the email did go through, but we're still catching up on stuff from being out for PaizoCon. We'll get to it as soon as we can.
It was good seeing you too!
Thanks!
~Sharaya
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Contributor
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Hi, all!
I just checked in on my upcoming subscription order. The item I was concerned about, Demon Hunters: A Comedy of Terrors (hardbound/PDF combo), is still listed as shipping with a "later subscription shipment."
When you get a chance, can you see if we can add that back into the upcoming subscription shipment?
Thank you!
Customer Service Representative
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Hey Paris!
I've taken a look into your account, and it seems like the Comedy of Terrors book is still in your sidecart. We have plenty of them in stock, so there's no reason it shouldn't go out with your June subscription order. I'm not quite sure why it's not displaying on the subscription page, but my best guess is that our system's being stubborn. :-/
We should be generating subscription orders towards the end of next week, so once you receive your confirmation email, just take a peek and see if it's in there. If not, then just let us know and we'll give it a nudge in the right direction.
Otherwise, you're all set! Let me know if there's anything else I can help out with.
Thanks, and have a great weekend!
Katina