I'm getting messages that my credit card has been denied

[Krunchyfrogg]

I participated in the humble bundle, and I'm trying to get the boxed set shipped to me.

Paizo.com is sending me a message saying that my transaction has been denied.

My card is a debit card, and I checked with my bank. I was assured by them that there's no reason for this to be denied.

Is the excess traffic preventing the website from processing orders correctly?

[Enlight_Bystand]

It might be traffic, but it's more likely that Paizo's card payment system is extremely strict on matching your address to the bank's address - capitalisation can sometime throw it off. Worth checking what your bank have and make sure that everything is the same.

[Diego Valdez]

Hello Krunchyfrogg,

Your card is failing the address verification system. Usually this happens when the billing address is not matching what your bank has on file. As Enlight_Bystand mentioned even abbreviations and capitalizations can cause the decline. I am sending you an email with the billing address I see attached to the card.