Can't complete order...


Customer Service


I'm getting all the way to the "What Will Happen When You Place Your Order" page, but when I click "place your order" it only seems to refresh the page. I checked my email and nothing has been sent. Please help!

Paizo Employee Customer Service Representative

Hello Ed,

It looks like the issue is that there is not a payment method attached to the order. There is a bug the tech team is looking into that causes this to happen when the shipping method is "Ship with subscription". You can work around it by changing the shipping method to anything else, clicking on the payment method tab and selecting a payment method, then changing the shipping method back to ship with your subscription.


Took some finagling, but I got it. Thanks for the help! it was definitely this bug.

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