The black raven |
"Your sidecart is suspended and will not ship until further notice. Please contact customer service for more information."
I obey, O Great and Terrible Lords and Ladies.
Your humble servant trembles and awaits your dreadful message.
Note however that my sidecart apparently includes many books I already received. I placed my original order for the non-subscription books quite some time ago (as in many months ago).
At the moment, I am most interested in getting my subscriptions' pdfs as soon as possible. Please tell me what actions are needed for this.
Diego Valdez Customer Service Representative |
Hello Black Raven,
I am going to have to do a bit of investigating into why there are fulfilled items in your sidecart. In the meantime I have moved everything that was not already fulfilled (this includes your subscriptions, but also some older things, let me know if any need to be removed) into an order that should be on its way to you shortly. You will be receiving an email confirmation. Please look it over and let me know if any changes need to be made.