parcels error, order 3462124


Customer Service


Hi,
I'm sorry to come bearing bad news, but I just got hold yesterday of my parcels for the order 3462124 and it seems there's been a mix up. Inside there's no hero boxes#1 but there's pathfinder origins 1 and 2 :/

Ps: I can't find the order information page inside either

Customer Service Representative

Hi,

I'm sorry to hear that your order was mispacked! I've set up replacements for the minis sets. You should get an order confirmation email for those. Keep the Origins 1 and 2 with our apologies!

Thanks!
~Sharaya


Hi, thanks for the quick reply and solution. the mistake free human doesn't exist, no need to apologize for being human.

Bye and thanks again.

Ps: I guess when you forget to click on the send button messages don't magically send themselves :/

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