Order 3180776


Customer Service

Liberty's Edge

Hi, I placed this order on 10/2 and it's still pending. Checking to see if something is 'stuck' in the ether.

Thanks!

Liberty's Edge

Bump. Feelin' kinda ignored. ;-)

Customer Service Ray of Funshine

Thanks for checking. Please note that we are not ignoring anyone, we have just been super busy. My apologies for any inconvenience.

After some digging, it looks like we have an inventory issue with one of the books on your order (it was not supposed to be backorderable, but the system got confused). Specifically, Qadira, Gateway to the East. This has been cancelled from the other and the rest of the order will ship as soon as possible. I've poked this from our side so that the order still retains the First Ten Shipping discount.

It looks like everything else is good and should be able to ship as soon as the warehouse gets to it in the queue. The warehouse does have a lot of these sale orders to process, so an exact shipping estimate is hard to give at this time.

Liberty's Edge

Thank you so much, Sharaya. I received email confirmation that the order has been processed. Have a great weekend!

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