Pathfinder online crowdforger buddy rewards.


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Goblin Squad Member

Hi, I have contacted Paizo customer support three times with no response. Could anyone please find out what is going on and why they will not respond to my multiple emails? I have only received one set of metal/plastic minis, I backed at the crowdforger buddy level to get two when will the second set be sent out? I only ever gave one address and indicated I wanted all rewards sent there. The dungeon, maps, novel and one set of minis arrived and are really cool, I just want to get the rest so that I have plenty of each figure for running encounters in the dungeon and since I backed more generously in order to get them.
When I originally emailed Paizo I didn't realise it wouldn't show up as from the same email I used for the Kickstarter and Paizo, I have corrected this in my third email but still no response. Please take a look at my account and order 3147754. You will see it says It contains 3x Pathfinder Miniatures—Goblinworks Kickstarter Combo Pack: Baron Tervin Blackshield & Murgmo and 2x Pathfinder Battles: Emerald Spire Full Set. I opened the boxes for that order when I received them and they only contained one of each miniature set rather than three and two respectively (the novel, book, cards and flip-mats were all there however).

Goblin Squad Member

Francis Kavanagh wrote:

Hi, I have contacted Paizo customer support three times with no response. Could anyone please find out what is going on and why they will not respond to my multiple emails? I have only received one set of metal/plastic minis, I backed at the crowdforger buddy level to get two when will the second set be sent out? I only ever gave one address and indicated I wanted all rewards sent there. The dungeon, maps, novel and one set of minis arrived and are really cool, I just want to get the rest so that I have plenty of each figure for running encounters in the dungeon and since I backed more generously in order to get them.

When I originally emailed Paizo I didn't realise it wouldn't show up as from the same email I used for the Kickstarter and Paizo, I have corrected this in my third email but still no response. Please take a look at my account and order 3147754. You will see it says It contains 3x Pathfinder Miniatures—Goblinworks Kickstarter Combo Pack: Baron Tervin Blackshield & Murgmo and 2x Pathfinder Battles: Emerald Spire Full Set. I opened the boxes for that order when I received them and they only contained one of each miniature set rather than three and two respectively (the novel, book, cards and flip-mats were all there however).

Francis,

I believe your "buddy" should have received the second set /if/ they gave Paizo their info. I know that was the case for my Crowdforger Guild level.

Goblin Squad Member

I just spoke to customer service by phone and my emails were ending up in the spam folder by mistake. The woman I spoke to was very helpful, she fixed the email issue and sorted out my order, paizo is sending me out the missing minis!

Scarab Sages

Victory! :D

Goblin Squad Member

Glad you got this sorted!

Goblin Squad Member

Francis Kavanagh wrote:
...my emails were ending up in the spam folder by mistake.

Now all you need to worry about is how many other recipients are treating your missives the same.

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