Order 3247147


Customer Service

The Exchange

I bought some stuff at GenCon at above order #, and didn't really look in the bag until I had gotten home.

I'm pretty sure I was supposed to get some kind of extra promotional stuff for an order over $50, and maybe even more since I went over $100, but I didn't get it.

If there's any way to get that promotional stuff, that'd be awesome.

Thanks!

Paizo Employee Paizo Customer Service Algorithm

Greetings!

At $100.00 you should have been eligible for both the Pathfinder Battles Goblin Miniature as well as the Minimate. I don't know if we have any left currently, as anything left from the convention is currently en route to our offices via truck, and will take a few days to arrive. If you want to check back in with us near the end of the week, we'll be glad to give you an update on the GenCon promotional items and what we can do for you!

The Exchange

Erik Keith wrote:

Greetings!

At $100.00 you should have been eligible for both the Pathfinder Battles Goblin Miniature as well as the Minimate. I don't know if we have any left currently, as anything left from the convention is currently en route to our offices via truck, and will take a few days to arrive. If you want to check back in with us near the end of the week, we'll be glad to give you an update on the GenCon promotional items and what we can do for you!

I appreciate the reply, I will check back at the end of the week. Thanks :)

The Exchange

OK it's Thursday, are we able to check on things and see what we can do?

The exact total I spent was $139.06. You can check the order # that I posted as the title of this posting. I'll type it again for your convenience: 3247147

Thanks for any help you can give.

Customer Service Ray of Funshine

We are still waiting for our convention stock to make it back to our warehouse. It is en route, but we do not have an exact ETA yet. So, not sure about the promo items at this time. We'll try to update you as soon as we know more.

That said, things have been crazy, so if you don't hear anything by the end of next week, please bump this thread again.

The Exchange

Sharaya wrote:

We are still waiting for our convention stock to make it back to our warehouse. It is en route, but we do not have an exact ETA yet. So, not sure about the promo items at this time. We'll try to update you as soon as we know more.

That said, things have been crazy, so if you don't hear anything by the end of next week, please bump this thread again.

I totally understand post-con chaos, so no rush. Thanks for your help. :)

The Exchange

Sharaya wrote:

We are still waiting for our convention stock to make it back to our warehouse. It is en route, but we do not have an exact ETA yet. So, not sure about the promo items at this time. We'll try to update you as soon as we know more.

That said, things have been crazy, so if you don't hear anything by the end of next week, please bump this thread again.

Dutifully bumping, as instructed. :)

Lantern Lodge Customer Service Dire Care Bear Manager

Looking at the time of your order, it was actually placed after we had run out of the $100 mini. I apologize for the confusion. The minimates for the orders over $100 ran out faster than we expected. There are no more coming back from Gen Con since we ran out there, but I believe the idea is that there will be a very limited number for sale on paizo.com at somepoint in the future.

The Exchange

Sara Marie wrote:
Looking at the time of your order, it was actually placed after we had run out of the $100 mini. I apologize for the confusion. The minimates for the orders over $100 ran out faster than we expected. There are no more coming back from Gen Con since we ran out there, but I believe the idea is that there will be a very limited number for sale on paizo.com at somepoint in the future.

Well, that would certainly explain why I didn't receive one. Bummer.

OK, well thanks for looking into it anyway.

Also, what about any of the other goodies? I spent $139.06 - wasn't there something else further down the list?

Lantern Lodge Customer Service Dire Care Bear Manager

There was a little goblin wizkid mini at the $50.00 purchase level.

The Exchange

Sara Marie wrote:
There was a little goblin wizkid mini at the $50.00 purchase level.

Well if there are any of that left, I'd be happy if you could send that. My kids love goblins :)

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