Order 3154113

[lastgrasp]

Just got the shipping notice, but I have two other pending orders that didn't combine. One was for the kickstarter rewards and the second was a pre-order for the Emerald Spire Hardcover. Could you please look into it? Thanks

[Erik Keith]

Greetings Lastgrasp,

It looks like our system failed to combine your Emerald Spire hardcover with your subscription shipment to minimize its shipping cost, so I've moved it to ship with your pending Kickstarter shipment and granted it free shipping. Sorry about that!

- Erik Keith

[lastgrasp]

Received my Order today. Only problem I got the miniature but no Emerald Spire Hardcover. Please advise. Would like to receive what I paid for..

[Sharaya]

Very sorry about that! It looks like, because of how the Kickstarter rewards were processed, the addition of the Emerald Spire book to the order did not quite work out as intended.

We're trying again with the book on order 3175983, which you should get a confirmation email about soon.

If we can help with anything else, please let us know.

Thanks!
Sharaya