Problem with Order #2677935


Customer Service


It would appear that I'm suffering from the same glitch in the system that numerous other people have been suffering from over the past couple of days, Payment Declined. All my information would appear to be correct and there's nothing wrong on the bank's end of things. Help getting this sorted would be wonderful, thanks!

And if it's not too much trouble, I was really looking forward to skimming through the Harrow Handbook, would it be possible to get that into my downloads without the two day wait for the shipping day?

Customer Service Representative

I've kicked your payment method into place, so that should be good to go now!

There's nothing we can do to override when subscription PDFs are granted, as access is linked the to the shipping update. That said, since there was a bug affecting the order, I'll see what I can do to help this get shipped sooner.

If you have an further questions or concerns, please let us know.

Thanks!
Sharaya


That's everything! Thanks for the help, I really appreciate it!

Customer Service Representative

Awesome! Glad to help! :)

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