Order #2886485


Customer Service


I received a payment method declined for this, and I'm not really sure why. Further, when I've attempted to try the method again nothing has happened. Finally, I have no option to simply cancel the order and try and place it again.

Is there any way you guys can manually rerun the payment method on it from your end, or provide any indication of why it isn't being accepted? It's the same card I've used for the vast majority of my payments with Paizo, and there absolutely is money in the account.

Thanks.

Customer Service Representative

I'm sorry for any inconvenience with this. It looks like the problem was a bug in the system that was not recognizing that your preferred payment method was set with this order. I was able to set it and rerun it on our side of the system, so you should be good to go now. You should receive a shipping update in the near future.

If you have any other questions or concerns, please let me know.

Thanks!
Sharaya


Awesome Sharaya. Thanks for the quick response.

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