March New Releases!


Customer Service

101 to 105 of 105 << first < prev | 1 | 2 | 3 | next > last >>
Paizo Employee Paizo Customer Service Algorithm

I just fixed up the shipping method and sent you a new confirmation email Cat-thulhu, if you want to double check it and confirm that everything looks right I'll try to wrangle it into the shipping queue. Thanks for keeping such a keen eye on your order. :)

Shadow Lodge

1 person marked this as a favorite.
Adventure Path Charter Subscriber; Pathfinder PF Special Edition Subscriber

It looks to be going USPS first class mail rather than USPS priority mail. I've checked my subs page to make sure it not me simply picking the wrong alternative, my subs are set to priority and the April subs actually states postal methos - USPS priority (with a price) but it just doesn't seem to want March to head out via priority mail. I am very sorry to keep adding to your workload.

Lantern Lodge Customer Service Dire Care Bear Manager

Cat-thulhu wrote:
It looks to be going USPS first class mail rather than USPS priority mail. I've checked my subs page to make sure it not me simply picking the wrong alternative, my subs are set to priority and the April subs actually states postal methos - USPS priority (with a price) but it just doesn't seem to want March to head out via priority mail. I am very sorry to keep adding to your workload.

We just couldn't get the order as it was to go priority. I split off one item into a different order and the warehouse is shipping both packages via USPS Priority now. Let me know if you have any questions.

thanks
sara marie

Shadow Lodge

1 person marked this as a favorite.
Adventure Path Charter Subscriber; Pathfinder PF Special Edition Subscriber

Thank you very much. I am truly appreciative of the lengths you have gone to. You guys deserve a medal (or a payrise!) for the quality and dedication of your service.

Lantern Lodge Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Hey folks, after chatting with the warehouse, we think subscriptions are pretty much wrapped up from March.

Customer Service is still coming across a couple here and there that need some prodding to ship so if you haven't seen your March order be spawned or shipped and there isn't anything holding it back (failed payment method or waiting on a specific item), please let us know via a new thread or email/phone call so we can investigate!

101 to 105 of 105 << first < prev | 1 | 2 | 3 | next > last >>
Community / Forums / Archive / Paizo / Customer Service / March New Releases! All Messageboards
Recent threads in Customer Service