Order # 2894220 Placed November 20, 2013


Customer Service

Dark Archive

Morning,

Can I get an update on this order?

I realize that the Golem Sale has created a backlog, however my order Order # 2894220 Placed November 20, 2013 seems to be stuck. I have not received any update on fulfillment, my cart still lists the items ordered and now the price of those items has returned to the regular price.

Thank you.

Dark Archive Customer Service Representative

Hello,

Your order was submitted on November 20th with an estimated 2-10 business days for fulfillment. It is currently the 6th business day, due to the Thanksgiving Holiday. Each item on Paizo.com has an estimated fulfillment time listed under the Availability section of their product page; this is the estimated time we think it will take to process your order, and if need be, get the item from our suppliers. We state the longest fulfillment time from all the items in your order confirmation email.

The Great Golem Sale prices are preserved on any order submitted by December 1st. You should be able to verify your order's cost from your Order History page.

~Justin Riddler
Customer Service

Dark Archive

Thank you for the speedy response and confirming what I suspected. I just wanted to be sure.

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