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Every item in this order, except one, is listed as "pending". The single item not listed as "pending" is listed as "shipped Monday". Was this item shipped separately? Is there a tracking number?
Also, why was the 2nd edition Player's Handbook put back into my side cart and not shipped with this order?
Customer Service Representative
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It appears your order was processed for shipping on Monday and our system skipped over sending you an email. We apologize for any confusion. The display error on your Order History page should now be fixed, and your PDFs available on your My Downloads page.
You should be able to open the tracking link by going to your Order History page, clicking on the order number, and then clicking the "Track This Package" link.
The 2nd Edition Player's Handbook was submitted on October 4th, and had a fulfillment time of 4-11 business days. When we pulled your sidecart to generate your subscription order on October 14th, this item had not been received yet by our warehouse and was not ready for fulfillment. It appears to be ready currently and if you would like, I can set it to ship as soon as possible, otherwise it will remain in your sidecart for sending with the next subscription run (scheduled for December). Just let me know what you would prefer.
~Justin Riddler
Customer Service