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For those of you that work Help Desk Phone support. Post your Help Desk stories here.
My Excel spread sheet is not adding the cells together, fix it
See here, C6 and P6? There is no data.
Yeah but it won't add up
That's because 0+0 = what?
No fix it it is not suppose to do that.
Look Cell Q6 =SUM(C6:P6) Now look this cell C6 nothing there. See P6? Nothing there. =SUM(C6:P6) adds them together. Nothing = Nothing
OH!
If this is not right you need to call who ever created your spread sheet because I have no clue what you want to do what to add and minus and what ever to each cell
OK!
Earlier today
In this day and age... How can you NOT know where the address bar is on your web browser\
Go to theaddress.thisplace.extension
I'm putting in the address but google cannot find it
Not into GOGGLE but your address bar like where you type www.cnn.com, or yahoo.com
Where do I put the @ sign?
No @ sign theaddress.thisplace.extension
It cannot find www.theaddress@thisplace@extension
No, No @ Sign no WWW just theaddressPERIODthisplacePERIODextension
OH!
As I bury my head in my hands
My parents still don't remember what is address bar in browser. After three or five years with own computer.
I believe I've mentioned this one before: while working for a satellite tv company one csr (customer service representative) got a call from a woman furious about a charge on her bill. She was demanding it be removed, even though the poor csr tried to explain why the charge was there. The customer kept saying "You put it on, you take it off!" She was finally transferred to a supervisor who still couldn't satisfy her.
The charge she wanted removed? The federal and local taxes.
When I worked help desk at a cable company it always astounded me how many people didn't know/understand that if you owe the company 300+ dollars they will cut your service.
Anyway, in the short time I worked there I had several funny calls. lets see heres a couple...
1. One lady stuck her router in a plastic bag to keep it "clean" and called once the bag melted to it and her internet went down.
2. I had to hand hold a guy trying to get into his email and when I told him to type his name i said "ok type S..." etc but on the first letter he says "it just keeps going sssssssssss." I then had to face palm and explain that he needed to press the keys once not hold them down.
This is from a LOOOOONG time ago, when I was a phone CSR for the local electric company. (This would have been in 1989 or 1990.)
One guy called in to complain that his bill was way too high, and that he wasn't responsible for it. I looked up his records, and his August bill was quite a bit higher than the rest, and I asked him if there had been any changes to his electric usage that month. (Meaning-- did he start running an air conditioner, did he go away for the weekend and left his freezer door open, etc).
He then went on to say that the UFO that landed in his back yard had shot a blue beam at his meter, and had stolen all that electricity for its engines.
After talking with him for a while, it became obvious that he wasn't kidding-- he really believed that a UFO was stealing his electricity. He even asked me to send a repairman to check out his meter to see if the aliens had damaged it, and to take pictures of where the spaceship landed!
It turns out, he'd been complaining about flying saucers stealing his electricity for years... but he would always eventually pay his bill.
You might have missed the chance to prove They exist, Haldir.
Yeah we had a lot of calls like that one haldir. Infact during the training they played a recording of a call where this lady thought that we were stealing her thoughts from the cable box.
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Can you prove that you weren't, abbas?
I knew it!