Order #1957586


Customer Service

Grand Lodge

I am curious as to why this order was not combined and thus shipped with order #2169503 as these two orders were shipped the same day? It would have been nice to save a little money on the extra shipping charges...

Lantern Lodge

Our system does generally try to combine orders shipping at the same time where possible, but it does not always manage to get orders merged properly. The only way to make sure to ship things on the same order would be to place things in your sidecart or combine with a pending order during the checkout process (or contact customer service before things ship).

thanks
sara marie

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