Order inquiry


Customer Service


I have sent a couple of emails about this subject:

I was trying to check on what appears to be a duplicate order, separated by a few months, but I cannot access what the orders are. I just get a message that says my order has been split into three orders. I have a couple of questions about it that I cannot verify. If you could assist me, I would appreciate it.

1. I wanted to make sure I do not have identical orders twice. I was looking to purchase the 1e AD&D rulebooks, just the one time however (if they are identical orders)
2. I had selected holding the books back to ship at one time to reduce shipping costs. If the order has been spilt into three orders, I wanted to make sure that was for product billing, and not shipping.

My order numbers from the website are:
Order # Time Placed Items
1927275 May 25, 2012 This order was split into 3 orders.

2124524 Jul 4, 2012 This order was split into 3 orders.

Paizo Employee Director of Sales

It looks like Erik replied to your email on Friday afternoon. The jist is: We've canceled the superfluous copies and we will be shipping one copy each of the AD&D books with your next subscription shipment.

Thanks,
cos


Thank you for the clarification.

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