AP Subscription Return?


Customer Service

Liberty's Edge

Is it possible to return a AP selection that I've just received via subscription?

Paizo Employee Director of Sales

You can always return a subscription volume, however doing so will automatically cancel your subscription.

Thanks,
cos

Liberty's Edge

Cool. So I have the package unopened and never returned anything before. Do I just slap "return to sender" on there or do I have to do something specific for y'all?

Paizo Employee Director of Sales

Return to sender works. Just make sure that it gets back to us, and we will let you know once it's been received and processed.

EDITED TO ADD: Did you want me to just go ahead and cancel your subscription right now?

thanks,
cos

Liberty's Edge

Cosmo wrote:

Return to sender works. Just make sure that it gets back to us, and we will let you know once it's been received and processed.

EDITED TO ADD: Did you want me to just go ahead and cancel your subscription right now?

thanks,
cos

Sure, and thanks!

Paizo Employee Director of Sales

Your subscription has been canceled.

Thanks,
cos

Liberty's Edge

Hi Cosmo,

I've returned order 2102389 that I had received for this subscription and it shows it got to you today (tracking 9405 5036 9930 0054 7842 45.) I'm sure you're ramping up for PaizoCon but when y'all get a chance to process the return I'd appreciate it. Note that there was a store credit involved.

Cheers,
Ed

Liberty's Edge

Order 2102389 has been returned (tracking number 9405503699300054784245.) I don't yet see the refund and was hoping someone could look into it? Thanks!

Paizo Employee Director of Sales

Chow'd Mouse wrote:
Order 2102389 has been returned (tracking number 9405503699300054784245.) I don't yet see the refund and was hoping someone could look into it? Thanks!

I will see that it gets processed.

Thanks,
cos

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