Order # 2023675


Customer Service

Grand Lodge

Been over 11 days, just curious if my order is held up for any reason in particular, I want to get these minis to my son before his birthday.

Paizo Employee Director of Sales

The order was placed on April 10th and has an estimated shipping time of 4 to 11 business days. Today is actually the 10th business day, and it is ready and will be going out at any time. The only holding it up at this point is the shipping queue, so you can expect the shipping notification soon.

Thanks,
cos

Grand Lodge

Thank you, I was not thinking in terms of business days, considering they are all business days for me. My apologies and thank you very much Cosmo.

Grand Lodge

Been over 11 days, just curious if my order is held up for any reason in particular, I want to get these minis to my son before his birthday. My order that was placed today was already shipped, but for some reason this one will not ship, even though Cosmo said it was ready.

Paizo Employee Director of Sales

So, it appears that our inventory was off previously. We've had to order more Goblin Pyros from distribution in order to fill your order.

In order to minimize the delay, I have moved the Pyros onto a new order and I will ship them to you, for free, when they come in. I will make sure the rest of the order gets shipped out today.

I apologize for any inconvenience.

Thanks,
cos

Grand Lodge

Thank you sir.

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