PaizoCon Ticket Return


Customer Service


My honey is now employed - yay!

His schedule stomps on most of the weekend, so we won't be able to be at Paizocon - boo!

Refund, please?

Thanks!

Paizo Employee Director of Sales

Lea Rush wrote:

My honey is now employed - yay!

His schedule stomps on most of the weekend, so we won't be able to be at Paizocon - boo!

Refund, please?

Thanks!

Congratulations on the on the newfound job! I have processed your refund and credited the purchase price back to the originating card. Hopefully we'll see you guys in 2012! :D

Thanks,
cos


Cosmo wrote:

Congratulations on the on the newfound job! I have processed your refund and credited the purchase price back to the originating card. Hopefully we'll see you guys in 2012! :D

Thanks,
cos

Hi again,

Thank you for the prompt refund. It was much appreciated. I am now a little confused, though. I received my refund on the 16th of May (thank you again!), but my account still has two three-day e-tickets in it. Should I not worry about it? here's an excerpt from the most recent email:

********************************************
Dear Lea,

You are receiving this email because you still have more than one PaizoCon 3-Day Badge or Banquet ticket on your paizo.com account. You will need to act now because event signups will be ending Tuesday, May 31 at 2 PM Pacific Time.

(etc.)
********************************************

Is it just as simple as one side of the database not knowing what the other side has done? It would be nice to clean the invalid tickets out of my account.

Thanks much for whatever you can do,
Lea

Lantern Lodge

The tickets were still attached to your account so I have unhooked them. It hasn't affected anything other than that you got the email notifications. It should be all fixed up now. Sorry for the confusion!

~sara marie

The Exchange

Was there anyway that I could get in on this? I thought that I made a post on here... but... It doesn't seem to be here now... and I have made and left messages at the cust support #, but I'm guessing every one is at the con... I had some people that would be happy to buy the tickets from me.. but.. a refund would be dandy too... I'm already so down that I can't go... and I'd be super happy even if it were store credit.

thanks for considering it.

3 Day pass, and Banquette...

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