Paizo Order #1647118


Customer Service


Hi Paizo,

This order never arrived.

I wrote in the other post, but no one help me.

What do I have to do now?

Thanks.

Paizo Employee Director of Sales

gfvelastegui wrote:

Hi Paizo,

This order never arrived.

I wrote in the other post, but no one help me.

What do I have to do now?

Thanks.

I apologize for the missing items! It's still somewhat premature to give them up for completely lost, however to ensure that you get your books should they fail to show up, I've set you up with replacements to go out with your next subscription shipment. If your package should show up in the meantime, just let me know so I can cancel the replacements.

Thanks,
cos


Cosmo wrote:
gfvelastegui wrote:

Hi Paizo,

This order never arrived.

I wrote in the other post, but no one help me.

What do I have to do now?

Thanks.

I apologize for the missing items! It's still somewhat premature to give them up for completely lost, however to ensure that you get your books should they fail to show up, I've set you up with replacements to go out with your next subscription shipment. If your package should show up in the meantime, just let me know so I can cancel the replacements.

Thanks,
cos

Thanks Cosmo,

I will let you know if my books arrive, as soon as they are here in my hands.

Thanks for your time and help.

Gonzalo Velástegui


Hi cosmo,

My books are here in perfect conditions. Thanks so much.

You and Paizo rule!

I hope you can stop the replacement. Thanks!

Paizo Employee Director of Sales

gfvelastegui wrote:

Hi cosmo,

My books are here in perfect conditions. Thanks so much.

You and Paizo rule!

I hope you can stop the replacement. Thanks!

Excellent news! I have canceled the replacements.

Thanks,
cos

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