Problem w / my order


Customer Service


Paizonians, I have just received my latest order. I got everything I ordered EXCEPT Kobold Guide to Game Design III. In it's place I was sent Kobold Guide to Game Design II which I already own. Let's get this mix-up fixed up!

Order # 1490145

Paizo Employee Sales Associate

Madness Follows wrote:

Paizonians, I have just received my latest order. I got everything I ordered EXCEPT Kobold Guide to Game Design III. In it's place I was sent Kobold Guide to Game Design II which I already own. Let's get this mix-up fixed up!

Order # 1490145

I apologize for the mix up! I will put a replacement copy in with your next subscription shipment. Please keep the mis-shipped book with our apologies.

thanks,
cos


Cosmo, in my last shipment I recieved my Kobold Guide to Game Design III and am happy with it and very happy with Paizo's customer service. However (you knew it was coming), I'm still missing part of this order. The ICONS rpg book is shown on my account as having shipped to me on Sept. 9th, but my greedy hands have yet to flip through it because it hasn't appeared on my doorstep. How can this be resolved as it will soon be a month since it was sent to me?

Note: I plan on ordering a second copy of ICONS either Tues. or Wed., because I must have a copy of this book by Oct. 13th when I start my game.

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