Hi Cosmo & everybody,
I'm having a small problem with refreshing my PF Modules subscription. I cancelled it recently, after having received Fellnight Queen, but now I want to restart it. When I add the subscription to my shopping card, I get two items: the 'subscription' and a print copy of Fellnight Queen (although I selected City of Golden Death as a starting point). Once I delete the print copy of Fellnight, my cart is empty again.
Could you please look into this? Thank you very much :).
DoR
Director of Sales
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Hi Cosmo & everybody,
I'm having a small problem with refreshing my PF Modules subscription. I cancelled it recently, after having received Fellnight Queen, but now I want to restart it. When I add the subscription to my shopping card, I get two items: the 'subscription' and a print copy of Fellnight Queen (although I selected City of Golden Death as a starting point). Once I delete the print copy of Fellnight, my cart is empty again.
Could you please look into this? Thank you very much :).
DoR
When you put a new subscription into your cart, it defaults to starting with the current volume (the one we've most recently shipped). However, when you hit the "View Cart" button, you have the opportunity to change which volume your subscription will start with on the "Shopping Cart" page.
Go ahead and put the subscription into your shopping cart, then change your starting volume to City of Golden Death when you view your cart.
Thanks,
cos
Yes, I did that. Yesterday, it didn't work. Today it did. I blame sleep deprivation. Thank you anyway :).