I have a Adventure Path Subscription, how do I get #26


Customer Service


I have already received #25 and the schedule shows #27 and #28 in November sometime. What about Path #26? Do I need to order it individually? Can I get the subscription discount and PDF copy?

Paizo Employee Director of Sales

Preston Poulter wrote:
I have already received #25 and the schedule shows #27 and #28 in November sometime. What about Path #26? Do I need to order it individually? Can I get the subscription discount and PDF copy?

You should be getting #26. There is a particular bug that occurs right at the start of subscriptions where they will skip the second volume, and this is what happening here.

Therefore, I will set up your Pathfinder #26 shipment to go out with your next subscription shipment. As you will see if you check now, there has been another change in the expected release date of Pathfinder #27. We are now expecting this book to come in as soon as next week.

Thanks,
cos


Thank you. I appreciate your scheduling it to go out with the next subscription copy. Can you add the PDF to My Downloads sooner?

Paizo Employee Director of Sales

Preston Poulter wrote:
Can you add the PDF to My Downloads sooner?

Unfortunately, no.

The PDF is granted at the time the book is shipped.

Thanks,
cos

Sczarni

Cosmo wrote:


Unfortunately, no.

The PDF is granted at the time the book is shipped.

Thanks,
cos

They also don't charge you for it until it ships, which is why they can't grant it before it ships, if they did, you would have the PDF before you pay for it, allowing people to cancel a subscription after getting a PDF before paying...


Hi, I've subscribed the AP this month, but im my cart appears that I will recieve the november volume. But I would like to recieve the current voloume, #26. What's going on? How can I solve this situation?

Paizo Employee Director of Brand Strategy

Jorge Caffé wrote:
Hi, I've subscribed the AP this month, but im my cart appears that I will recieve the november volume. But I would like to recieve the current voloume, #26. What's going on? How can I solve this situation?

Just select to have your subscription start on the current volume (26) instead of the next volume (27). When starting any subscription you have the ability to select which volume you'd like to start with.


yoda8myhead wrote:
Jorge Caffé wrote:
Hi, I've subscribed the AP this month, but im my cart appears that I will recieve the november volume. But I would like to recieve the current voloume, #26. What's going on? How can I solve this situation?
Just select to have your subscription start on the current volume (26) instead of the next volume (27). When starting any subscription you have the ability to select which volume you'd like to start with.

Yes, that what should happens, but it doesn't. When I made it, it appears only one option, which is the #27. I'm trying to contact the costumer service but so far I've got no answer. I've already ordered the 25# separeted, so I can get this adventure path complete.

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