Order #1103842


Customer Service

Scarab Sages

Pathfinder Adventure Subscriber

Would you mind double-checking the status on order #1103842? I placed the order on Christmas day (12/23),and it's showing as shipped on 12/31. I've not yet received it. I'd wait a few days normally, but I placed another order on 12/25 which was shipped a week later (1/7) which I received today. I was wondering if something might have gone awry due to the snowstorm. :)

Sovereign Court RPG Superstar 2009 Top 32, 2010 Top 8

SageSTL wrote:
Would you mind double-checking the status on order #1103842? I placed the order on Christmas day (12/23),and it's showing as shipped on 12/31. I've not yet received it. I'd wait a few days normally, but I placed another order on 12/25 which was shipped a week later (1/7) which I received today. I was wondering if something might have gone awry due to the snowstorm. :)

Wow. I was beginning to worry about my order shipped on 12/31 and it looks like we're not alone.

Somewhere out in the rockies is a lone postal worker with a broken down truck, desperately burning pathfinder product to keep warm and hope that help arrives before the wolves get him...

Scarab Sages

I have one for the 1 of Jan as well. For me it is 12-20 days. So after 20 days I will be asking. :)

Scarab Sages

Pathfinder Adventure Subscriber
Masika wrote:
I have one for the 1 of Jan as well. For me it is 12-20 days. So after 20 days I will be asking. :)

Yeah- I know that sometimes the shipments take a bit longer, and I can be patient... :) What makes me concerned, however, is that I have an order that (according to my account information) shipped a week later, and arrived yesterday. If the first one didn't go out on the 31st, that's fine- but I didn't want to wait another few weeks only to find out that the order didn't go out at all for some reason.

Sovereign Court RPG Superstar 2009 Top 32, 2010 Top 8

and I get a call from home... package for me. sorry.

Paizo Employee Director of Sales

SageSTL wrote:
Masika wrote:
I have one for the 1 of Jan as well. For me it is 12-20 days. So after 20 days I will be asking. :)
Yeah- I know that sometimes the shipments take a bit longer, and I can be patient... :) What makes me concerned, however, is that I have an order that (according to my account information) shipped a week later, and arrived yesterday. If the first one didn't go out on the 31st, that's fine- but I didn't want to wait another few weeks only to find out that the order didn't go out at all for some reason.

As counter-intuitive as it may seem, the arrival of the later-shipped order does not really have any bearing on the arrival of the former. At this point your order #1103842 is running a little late, but not so late (considering all the holidays) that we should give up on it yet. If you still have not seen it by the end of next week, please let me know.

thanks,
cos

Paizo Employee Director of Sales

Matthew Morris wrote:
and I get a call from home... package for me. sorry.

LOL!

That rules. :)

Scarab Sages

Pathfinder Adventure Subscriber

Cool- not a problem. Thanks!


I just got mine today as they were postmarked Jan. 10th. So they weren't actually late, the shipping confirmation email was just wrong. This is what may be up with some of our orders.

Scarab Sages

Pathfinder Adventure Subscriber
TYGRHobbes wrote:
I just got mine today as they were postmarked Jan. 10th. So they weren't actually late, the shipping confirmation email was just wrong. This is what may be up with some of our orders.

Yeah, I'm thinking that might be the case. I still haven't gotten mine.

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