Order #1057151


Customer Service

Scarab Sages

This order is indicating it was shipped on October 2nd, but I have yet to receive it. I would expect it too have arrived last week. Could someone look into this, please?


Jal Dorak wrote:
This order is indicating it was shipped on October 2nd, but I have yet to receive it. I would expect it too have arrived last week. Could someone look into this, please?

You're correct, it should have arrived by Friday the 17th. However, it is not quite late enough for us to give it up as lost. I'd say give it until next Wednesday or so and if it still hasn't arrived, shoot us an email or post here.

Scarab Sages

Will do. I'm going to double-check at the post office tomorrow as well.

Scarab Sages

I checked the post office on October 29th and they had not received anything. At this point I am concerned it was lost in delivery.

Alison or Cosmo, could you please check up on this?

I was really looking forward to those precision dice, too.

Paizo Employee Director of Sales

Jal Dorak wrote:

I checked the post office on October 29th and they had not received anything. At this point I am concerned it was lost in delivery.

Alison or Cosmo, could you please check up on this?

I was really looking forward to those precision dice, too.

I will get replacements sent out to you as soon as possible.

thanks,
cos

Scarab Sages

Thanks, Cosmo!

Kind of ironic, since I purchased that shipment with store credit. :)

Scarab Sages

Update: I received this order, so the replacement (1075470) is no longer necessary. I will start a new thread and send an e-mail.

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