Re: Damaged Product


Customer Service

Scarab Sages

Not a complaint, but more a question for my own benefit.

What is Paizo's policy regarding damaged or worn products. I recently received my copy of "Ghostwalk", and one corner was crushed.

I am not dissatisfied, and I realize this is inevitable with long deliveries. I am just curious IF Paizo usually does something or not.

Paizo Employee Director of Sales

Jal Dorak wrote:

Not a complaint, but more a question for my own benefit.

What is Paizo's policy regarding damaged or worn products. I recently received my copy of "Ghostwalk", and one corner was crushed.

I am not dissatisfied, and I realize this is inevitable with long deliveries. I am just curious IF Paizo usually does something or not.

I'll send ya an email with a full explanation. Check your inbox!

Thanks,
cos

Scarab Sages

Thanks, Cosmo!

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