So Pathfinder 3 and Carnival of Tears arrived today and sadly in a slightly damaged state. It's no big deal (only two corners of each product are bend) and I'm surprised that they are still in such a "good" shape when I look at the corners of the cardboard envelope.
Have you considered using an a little bit more durable kind of envelopes for international shipments?
To be fair: It's the first time the damage to the envelope was sever enough to slightly damage the items inside.
Ah and thank you for the Christmas card. The new Goblin song is fantastic. Just a pitty that the promotional code is no longer valid ;)
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Ah and thank you for the Christmas card. The new Goblin song is fantastic. Just a pitty that the promotional code is no longer valid ;)
They decided to extend the promotion code 'til 11:59pm of the 13th, so you still have about a week to use it. Cosmo talks about it in this thread, about half way down.
Director of Sales
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So Pathfinder 3 and Carnival of Tears arrived today and sadly in a slightly damaged state. It's no big deal (only two corners of each product are bend) and I'm surprised that they are still in such a "good" shape when I look at the corners of the cardboard envelope.
Have you considered using an a little bit more durable kind of envelopes for international shipments?To be fair: It's the first time the damage to the envelope was sever enough to slightly damage the items inside.
Ah and thank you for the Christmas card. The new Goblin song is fantastic. Just a pitty that the promotional code is no longer valid ;)
The envelopes we use to ship Pathfinder and GameMastery Modules are the best that we could find which 1) provide adequate protection while still 2) keeping the shipping costs down. We are always looking for ways to increase the first without raising the second because an increase in our shipping costs will mean an increase in your shipping costs.
And Void Eagle is correct in that we have extended the expiration date of your Holiday code to January 13.
Thanks,
cos