Gijs |
Hi there, Cosmo?
Since for some reason I just cant seem to get an e-mail send to your customer service. I thought I posted it here.
Pathfinder #2 never made it to my home.
And I am not sure of #3, maybe its just stuck somewhere but since I got #1 in a week's time, I got kind of worried.
Also how long should we International subscribers wait to ring the bell of a Pathfinder not arriving? 3 weeks?
Thanks in advance!
Djoc |
Well, international shipping has many different variables to account for. There are at least 2 different postage company to go through, as well as at least one customs office to clear.
That could mean a lot of delays, especialy the customs, and it can make delivery time a little random. To compare, my first pathfinder took over 20 working days (that means over 4 weeks, because there were 5 week-ends included between those 20 work-days). And I live in Canada, which is quite close.
Now, as for how long to wait, CS asked that USA subscribers wait around 5 or 6*** full weeks before they push the panick button. I would says that you could extend that a couple more weeks for international subscribers. So, that means that you should start to worry about PF#2 not arriving, but it's very early to worry about PF#3.
(***see stickied tread about PF#2 on the CS sub-board for more precise dates.)
Corey Young |
I still have not received pathfinder 2.
And for some quirky reason, my gmail wont send mail to the paizo customer adress.
So here I am.
Hi Gijs!
Sorry that it took so long for us to get back to you! Your Pathfinder #2 was shipped to you, but yesterday was near the end of your shipping estimate. To be safe, I've set Pathfinder #2 to ship with Volume #4, but it is still very possible that your copy will still arrive. If it does, please let us know as soon as possible!
As for Pathfinder #3, it was shipped on November 5th via Pathfinder Standard Shipping. Items shipped this way take an estimated 9-36 business days to arrive, not counting holidays, postal delays or customs delays. We are on business day 14, so it is a little early to worry about your copy being lost.
Gijs |
Gijs wrote:I still have not received pathfinder 2.
And for some quirky reason, my gmail wont send mail to the paizo customer adress.
So here I am.Hi Gijs!
Sorry that it took so long for us to get back to you! Your Pathfinder #2 was shipped to you, but yesterday was near the end of your shipping estimate. To be safe, I've set Pathfinder #2 to ship with Volume #4, but it is still very possible that your copy will still arrive. If it does, please let us know as soon as possible!
As for Pathfinder #3, it was shipped on November 5th via Pathfinder Standard Shipping. Items shipped this way take an estimated 9-36 business days to arrive, not counting holidays, postal delays or customs delays. We are on business day 14, so it is a little early to worry about your copy being lost.
No need to be sorry! You guys rock too much to be sorry!
I did receive my Pathfinder 3 today! :DSo my hopes for #2 are quite low.