Back in November of last year, I ordered some minis off of the Magnificent Egos website and paid via Paypal. The miniatures never arrived, and my e-mail inquiries about the order status went unanswered.
Since they are partnering with you good people at Paizo now, I'm hoping you can connect me with whoever it is over there I need to talk to so I can either get my minis, or a refund. I've tried emailing "mercury@magnficientegos.com" -- their listed contact -- and not heard a peep. There are no phone numbers to be found on their site.
Thanks for your help in this matter!
-John "The Gneech" Robey
Back in November of last year, I ordered some minis off of the Magnificent Egos website and paid via Paypal. The miniatures never arrived, and my e-mail inquiries about the order status went unanswered.
Since they are partnering with you good people at Paizo now, I'm hoping you can connect me with whoever it is over there I need to talk to so I can either get my minis, or a refund. I've tried emailing "mercury@magnficientegos.com" -- their listed contact -- and not heard a peep. There are no phone numbers to be found on their site.
Thanks for your help in this matter!
We're looking into this for you...have something soon.
--Jeff
Back in November of last year, I ordered some minis off of the Magnificent Egos website and paid via Paypal. The miniatures never arrived, and my e-mail inquiries about the order status went unanswered.
Since they are partnering with you good people at Paizo now, I'm hoping you can connect me with whoever it is over there I need to talk to so I can either get my minis, or a refund. I've tried emailing "mercury@magnficientegos.com" -- their listed contact -- and not heard a peep. There are no phone numbers to be found on their site.
Thanks for your help in this matter!
We're looking into this for you...have something soon.
--Jeff
Thank you very much!
-The Gneech
I received an e-mail from Magnificent Egos today. It read:
--
Well, our website is not updating and it's been a couple of months since we put out new releases. Never fear!
13 new Uncommon Characters, 2 new boxed sets, Kobolds Ate My Baby and Legends of The Five Rings are all on their way.
In the meantime check out our MySpace page: http://www.myspace.com/magnificentego
Or Paizo.com for news.
You can still order from our site. www.magnificentegos.com
Ego out!
--
So they've obviously got my e-mail address. Unfortunately, they're still not responding to any queries about unfulfilled orders. :-`
-The Gneech
You might also want to try this contact - mercury@magnificentegos.com
Good luck -
That's one of the many that haven't responded, alas.
Thanks, nonetheless!
-The Gneech
Just wanted to post here, that Jeff took the initiative and resolved this for me on Paizo's dime, which was more than I was expecting and really impressed me.
Thank you, Jeff & Paizo, for your excellent customer service! I am always impressed with your quality and professionalism. :)
And you'll be getting more orders from me in the future! Thanks again.
-The Gneech