Pathfinder LO Special Edition, PF Special Edition Subscriber
Agrafell wrote: Can Paizo CS really be this understaffed? Easily: A small company compared to their customer base (almost a defining feature of the industry), coupled to a high-profile incident, very quickly gets overwhelmed. Under normal circumstances they do fine.
Pathfinder LO Special Edition, PF Special Edition Subscriber
I’ve had a tracking number for weeks, but the tracker shows no data for it. I emailed CS a couple days ago, and assume it and the books are both sitting in the sizable pile of work. No rush beyond wanting the pretties I’ve been charged for, so Paizo staff can move past it all. That said, it’s now the 22nd…
Pathfinder LO Special Edition, PF Special Edition Subscriber
Darren Kessell wrote:
Email I received today about my standing order states it sold out before fulfilling my subscription. In the same email they stated no more copies will be printed, but didn't state anything beyond "Given the circumstances of this Special Edition product, we will not be getting more of these items in-stock in the future". I have since located a copy at a store and have ordered it, with the money already spent at Paizo being converted to store credit.
Pathfinder LO Special Edition, PF Special Edition Subscriber
i26c2 wrote: still havn't received the physical book yet. It would be nice if they gave tracking number or something. Treasure Vault SE is out of stock and apparently isn't going to get printed again -- I just got an email from CS about that. I am extremely disappointed in Paizo about this since my subscription was in place long ago -- well before the recent increased interest in PF. By rights they should have ordered sufficient stock for me and the other subscribers *before* fulfilling non- or new subscribers but apparently that obviously didn't happen. Bloody sloppy on their part. |